Privacy Policy

Introduction

Welcome to Yuva Rejuvenation ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website yuvarejuvenation.com, visit our clinic, or engage with our services.

Information We Collect

We may collect the following types of personal information:

• Personal Identification: Full name, phone number, email address, date of birth and gender.
• Medical Information: Skin type, medical history, allergies, ongoing medications and treatment records relevant to your dermatological care.
• Communication Data: Messages sent via our website contact form, WhatsApp enquiries and appointment requests.
• Technical Data: IP address, browser type, device information, pages visited, time spent on pages and referring URLs when you browse our website.
• Photographic Data: Before-and-after treatment photographs (taken only with your explicit consent).

How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and manage your appointments and treatment plans.
• To provide personalised dermatological care and treatment recommendations.
• To communicate with you regarding your appointments, treatment follow-ups and clinic updates.
• To improve our website, services and overall patient experience.
• To comply with legal obligations and regulatory requirements applicable to healthcare providers.
• To send promotional offers or newsletters (only with your explicit opt-in consent).

Data Sharing & Disclosure

We do not sell, trade or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Healthcare Providers: With referring doctors or specialists as part of your treatment, with your consent.
• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g. appointment scheduling software), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order or governmental authority.
• Consent: With any other party when we have your explicit consent to do so.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include encrypted data storage, secure server infrastructure and restricted access controls.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Your Rights

As per applicable Indian laws, including the Digital Personal Data Protection Act, 2023, you have the following rights:

• Access: Request access to your personal data held by us.
• Correction: Request correction of inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Withdraw Consent: Withdraw your consent for data processing at any time.
• Grievance Redressal: Lodge a complaint if you believe your data is being mishandled.

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Medical records are retained as per the guidelines laid down by the Indian Medical Council and relevant state regulations.

Children's Privacy

Our services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate consent. If a minor requires treatment, a parent or legal guardian must provide consent and the necessary personal information on their behalf.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: